Customer Testimonials
Very friendly and very fast with the service, I love the video from the inspection!
At first it was bothersom getting text & calls from them all the time. It kept me real and the fact that I needed a new car, my old car felt like it was becoming unsafe to drive. When I first started to walk in Daniel greeted me, he was cool and calm. Which I do well with, do not do well with strong & arrogant (pretentious). Probably would have walked right back out! His approach was perfect with no expectations I knew what I wanted due to the fact that I had been on their website many times. The ...
Rob was excellent. He made sure as a Mazda customer I was taken care every step of the way. If I had any questions, I had the option to call him and text him which is a nice feature instead of having to leave a message and possibly missing the return call. Thank Rob for making me feel part of the Mazda family!
Great and professional customer service and very welcoming and clean business area. Highly recommend to friends!
Went is for service on our CX5. It was so easy and fast. Had a 10am appointment, I was 40 min early. Oil change, rotate tires, checked over car, and car washed all in 45 min. I was thrilled. Can’t thank them enough.
They give you a thorough evaluation of the mechanical condition of your vehicle via a movie. Also make it simple to approve/deny repair options. Timely communications as well.
Vary quick in getting me in and out of there. Excellent staff, came right out to help me.
I was so impressed by the impeccable professionalism and knowledge these guys offered. I went in not knowing what I wanted and left so happy with my decision and confident in my choices. Donell mapped out my options and explained everything clearly. Cody was also amazing with talking numbers and options. I am only 1 of 4 friends that have chosen Subaru/Mazda El Centro as their place to buy but I guarantee that number will go up. I am recommending these guys (Donell and Cody) to anyone in the market for a car.
Mike really listened to the terms that I wanted to finance and really took care of me!!! The whole team made the car buying process easy. Everyone is so knowledgeable in what they do. I left super happy with the car I purchased!!!
Went in to look at cars and came out buying one. The service was excellent and everyone was freindly. I give my experience a 10/10
I was in and out fast enough. Did not spend a lot of time with the purchase process. The sales rep found a car for a low price immediately and was kind.
Loved the no-pressure way they do business. We had been to a few different dealers that day, and hands-down, this is the place we were most comfortable dealing with. And, of course, LOVE my new car!
Went in to help a friend buy a new Mazda CX-5. While they were in finance, Fuller and I started talking about dream cars. I told him what I liked, and he mentioned that they had one of my dream machines in stock - it was a very recent trade in. A Corvette at a Mazda dealer? Really..? Took the car for a test drive, thought about it for a day or so, then called him back to get some numbers. No pressure, no xx, no games. He told me what they needed for the car, I told him what ...
Scheduled a appointment for a different car but instead left with a brand Mazda. I left happy with it but wish they would of told me the car I wanted to see was sold.
A big thanks is due to the entire staff at Mazda El Cajon for the excellent service provided to us on our recent car purchase. Johnny Luttrell and his team were in my opinion a cut above the other salesmen at the competing dealerships in the area. They had a great knowledge of their products as well as similar models from different auto makers. I'm a man that does his research and the facts that Johnny and his team presented were completely accurate. It was easy to tell that the entire dealership from sales to financing and the service ...
great experience all around & well taken care of by the three A's. i had been car hunting for a bit & initially reached out to get a price proposal as i was shopping around to all the local dealerships looking to get the best bang for my buck. of all the dealerships i reached out to you guys had the best follow up, i work overnights so email correspondence is my go to. Alana was my initial point of contact & she provided great assistance, answering my questions & willingness to work with me. after working with me ...
They explored our options for a vehicle and worked with us tremedously in financing and warranty options making our car buying edpierience worth it . Thank you so much!
I showed up knowing the car I wanted and was instantly greated by Tony. He helped me every step of the way, left no unanswered questions. Made buying my first new car a enjoyable adventure!
Travis did a great job with teaching me about the Mazda 3 and the different options available! Very knowledgeable and very patient. Will buy all my cars from here!
We were greeted n a casual friendly way. No pushy sales pitch. Tony took us on a nice test drive. When it came to dealing for the car there was no pressure or rush to complete the deal. We received a fair price for our trade in. And Scott really made us comfortable in answering some questions a few days later. Overall a great experience.
We entered the dealership and we were welcomed to a bunch of friendly men. Rick helped us out and he's awesome. Rick truly did a fantastic job and made our shopping experaince at Mazda dealership extraordinary! I would highly recommend.
Jason and Deanna were extremely helpful and friendly as my sales associates. The leasing process was streamlined and efficient. They had the vehicle I wanted with the options I wanted. The people were great and the deal was great! Recommend this dealership and the sales associates I worked with to everyone. Thank you.
Great place and the salesman and closer definitely helped me out and got me into a car with a price that made me very happy.
Jeff helped us identify options for the specific type of vehicle we were looking for, and once we narrowed it down to one he was very knowledgeable about its features. Everything went smoothly, and we got a great deal.
First time purchasing a new car. Drove down from Orange County because of the deal I saw on Autotrader and it was Great experience all around, thank you!
We were ready to walk away with out a sale. Jonathan Nunez and Tim Brown came thru and worked out a deal we couldn't resist. They made it happened and took care of us.
special thanks to manny mercado. !! he helped me and my boyfriend with the purchase of our cars. best experience ever. I left in a 2016 mazda3. and I love it. they worked so well with my trade in and small down payment. I would also love to thank Tim for working with my budget. overall this was top notch service. I would super recommend anyone to ask for manny if your looking for a great buying experience. any questions I brought up were answered right away. I left with no worries and a great experience!! 🙂 overall I left satisfied :)!!
Huge thanks to Royal my salesman. He made the entire experience seem less, easy and my entire family thanks him very kindly. If your looking for a car ask for Royal he will take care of you.
With a pleasant sales force and a very satisfied purchase with a used Prius, we arrived back in Arizona only to find some unexplained fees had been added to the contract and we were not told about. To cut to the short, Travis George, an outstanding sales representative immediately jumped in to correct the misunderstanding to a satisfactory result. I would not hesitate to recommend Travis George as the go to person at this dealership. He is energetic, truthful and a person Mazda El Cajon better hang onto. He can be found on the internet side of this dealership.
Royal Wilkinson is the salesperson to see here! He was so professional and not at all pushy. Calm nature and he was working for US!
Wish Mazda El Cajon was closer to my home. It's a bit of a trip to get there, but well worth it. My guy, Kenny Lehmer put together a package for me and turned me over to Royal Wilkinson & Chris George. What a smooth and happy experience. We now have 2 Mazda CX-5's...White for me & Silver for Brenda
Ask for ROYAL Wilkinson! A San Diego, East County Native yay!!! No haggling. No pressure. Super knowledgeable and easy to work with! I knew I wanted either a Subaru or Maza so it was so convenient knowing I could come to Mazda El Cajon to test drive both. Royal answered all questions and concerns that we had, and we drove home with a 2016 Mazda iSport Sedan the same day! I called a few days later about some questions I had with the car, and Royal was attentive and eager to help.
I went in knowing what I wanted my numbers to look like and which car I wanted. Danny and Randall assisted us with just that. We made a deal on my terms and they didn't sway me any other way. The Mazda El Cajon did an exceptional job all around! Thank you for everything.
If you are going to buy a Mazda or Subaru and maybe a Lexus you need to ask for Mr. Royal Wilkinson he is the person to see. Me and my son had a great experience purchasing a new vehicle and did not expect to purchase a new shortly after talking to him. I will definitely recommend him for his outstanding customer service.
Car shopping was not something I was looking forward to but Royal Wilkinson was so professional, efficient and nice to work with that I happily bought a car from him. Lisa Clark in finance was also great. Definitely a dealership I would return to.
We had a really great and stress free car buying experience at Mazda El Cajon. I interacted with Royal Wilkinson and he was very friendly and helpful, He took excellent care of us. They gave best price for Mazda CX-5 and though there was 1 day delay in getting the car but that was well compensated by Royal, he himself came to deliver the car to my work address. I would recommend everyone to ask for Royal in Subaru Mazda El Cajon.
Bottom line..It doesn't get any better than this! I recently purchased a Mazda CX-5 at Subaru/Mazda El Cajon. I have to say this was perhaps the BEST all around car buying experience that I've ever had....and I consider myself a pretty tough critic. I personally worked with Royal W. the internet sales manager. He was a true professional and EXCELLENT in every sense of the word...he was very responsive to my questions and very knowledgeable...plus he got me a great deal (and believe me I shopped around..from LA to San Diego)! The ...
I purchased a new Mazda3 from Mazda El Cajon on 6/11/2014 and was very pleased with both the price and service provided by the dealership, particularly by Royal Wilkinson.
We had a really great and stress free car buying experience at Subaru Mazda El Cajon. Everybody was very friendly and helpful, especially Royal. He took excellent care of us!