Yesterday I purchased my first car ever from a dealership! Today I'm driving around in my new Mazda CX-5 and I would like to thank the 3 people who helped me get this awesome car! Earlier in the day yesterday I talked with the Internet Mgr, Jason, and he said he had a car like the one I was looking for so I drove down from Oceanside to see and test drive the car and I met with Jason and he pointed the car out and it was exactly the color I wanted and had all the options I wanted so he called Chris over to take me on a test drive and let me know everything about the car and he knew everything because he drove one also! He was really helpful pointing out all the numerous features in the car and showing me how to use them. The car was awesome and Jason gave me an offer that I couldn't refuse and he even lowered my APR so I agreed to buy it. Bryce was the Finance Mgr who took care of all the paperwork and he helped me with all the warranty and service options that they offered! These 3 guys who helped me yesterday were genuinely trying to get me the best deal that they could on the car I liked and I am very satisfied with the way I was treated at Team Mazda and I now am the proud owner of an awesome new Mazda!! Thank you Jason, Chris and Bryce for your great service!! You guys are the best!! Patrick Hodge
The dealership who takes care of you!
We own a 2006 Mazda 6 and thought was had a good repair shop until things went wrong,. Owner kept putting us off with excuses and finally said Lets got Mazda. We personally know the GM CHRIS GEORGE and we also know his Finance Manager TRAVIS GEORGE. Every time over the past year and a half when we come in, CHRIS sees me, comes to talk with me, check on the Family and personally goes and talks to Our Service Advisor to see what the technician is saying needs down and ig he can finds a way to save us money You DO NOT get this at other dealerships Our Regular Service Advisor is SOL CASTRO. Wonderful personality, great customer service skills, always tries to get us a loaner so we do not have to rent a car, Cares about us very much. She goes over details they find, what they have found to keep the price at the lowest,. When the car is done always walks us out to the vehicle for us to check it out. SOL is a true Sweetheart This last visit however 9/14 we had a Belt break, and was on a Monday and No SOL. The Service Advisor was JESSICA DEJURNETT. She did not miss a beat with us. Had us in as soon as she could, got me a loaner when one was not available when we got there, gel me updated by text and phone SUPER JOB Loved working with her I would never, ever consider taking my car anywhere else. CHRIS GEORGE has an excellent Service Department BUT WAIT. So many visits, other employees have seen me and come and talked to me when I had to wait, Customer Service Agents KARLI and ZACK always walk by say hello and Thank Me for coming back. CHRIS' OFFICE and HR Supervisor TAMMY always talks to be, welcomes me back A Great experience always. Huge 5.0 Shoutouts to Everyone especially SOL and JESSICA My Son and Daughter in Law have been Their customers for years purchasing 3 cars of the time of years and would never go anywhere else YES THEY ARE THIS GOOD. Sales and Service Mike McHugh-El Cajon CA
Such great customer service. I’ve been coming here for about a year now. I’m more impressed with every visit. Will definitely buy my next car here!
Wesley was awesome
I spent a few hours at this dealership yesterday. I was greeted promptly by Darrell Colson, who showed me the car I came in asking for. The process was almost painless. We were there on a busy day with lots of sales happening. The were able to meet my price and I left with my car and a smile! I have purchased my last three Mazdas at a competing dealership that is more convenient to my work but they would not work with me at all. I think I'm going to enjoy this new relationship with Team Kia Mazda of El Cajon. Hit up Darrell, wonderful personality and full transparency. He made the process much more fun.
John was awesome . His customer service was 11/10 popped my tire and he went above my expectations. In and out in an hour with a car wash !!!! also the atmosphere inside was great . Nice vibes I’ll be returning every time I need repair or service
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